Privacy Policy for Urban Gun Store

Last Updated: 19/09/2025

Urban Gun Store (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.urbangunstore.com], make purchases, create an account, or interact with our services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

A. Personal Information

Information that can identify you personally, such as:

  • Full name
  • Date of birth (to verify age and eligibility)
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party gateways)
  • Federal Firearms License (FFL) transfer details
  • Government-issued identification numbers (where required for firearm transfers or verification)

B. Non-Personal Information

Information that does not directly identify you, such as:

  • Browser type, IP address, and operating system
  • Device information and settings
  • Website usage data (pages visited, time spent, referring sites)
  • Cookies and similar tracking technologies

C. Sensitive Information

When necessary for compliance with firearm sales laws, we may collect limited sensitive information (such as identification documents or background check details) strictly for verification and legal compliance purposes.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you: When you create an account, place an order, contact customer support, subscribe to our newsletter, or participate in promotions.
  • Automatically: Through cookies, web beacons, and analytics tools when you browse our site.
  • From third parties: Such as payment processors, shipping carriers, and licensed FFL dealers who assist with your firearm transfer.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including firearm transfers through FFL dealers
  • To verify age and eligibility for firearm and ammunition purchases
  • To comply with federal, state, and local laws and record-keeping requirements
  • To communicate with you regarding orders, deliveries, or customer support requests
  • To send marketing communications (only if you opt in)
  • To improve our website, products, and user experience
  • To detect, prevent, and investigate fraud, unauthorized transactions, and illegal activity
  • To maintain internal records and compliance reports

4. Legal Basis for Processing (GDPR Visitors)

If you are visiting from the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Consent: When you subscribe to newsletters or opt-in for marketing.
  • Contractual necessity: To fulfill your purchase or service requests.
  • Legal obligation: To comply with firearm regulations and financial reporting laws.
  • Legitimate interests: To maintain website security and improve services.

5. How We Share Your Information

We do not sell your personal information.
We may share your information only in the following limited circumstances:

  • With Licensed FFL Dealers: To complete firearm transfers legally.
  • With Service Providers: Such as payment processors, background check agencies, shipping carriers, and website hosting providers.
  • For Legal Compliance: When required by law, subpoena, or government request.
  • In Business Transfers: In case of a merger, sale, or reorganization, your data may be transferred as part of business assets.

Each third-party partner is required to handle your data securely and use it only for the specific purpose it was shared.

6. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools (like Google Analytics) to:

  • Recognize your browser
  • Save shopping cart contents
  • Remember login preferences
  • Measure site performance and traffic patterns

You can control cookies through your browser settings, but disabling them may affect site functionality.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined above
  • Comply with legal and tax obligations
  • Maintain records required under federal firearm regulations

When no longer needed, your data is securely deleted or anonymized.

8. Data Security

We use administrative, technical, and physical safeguards to protect your data, including:

  • SSL encryption for all payment and account pages
  • Secure payment gateways (we never store full card details)
  • Regular system audits and updates
  • Restricted employee access to sensitive information

However, no online transmission is completely secure. You acknowledge that you provide your information at your own risk.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your data (subject to legal retention requirements).
  • Opt-Out of Marketing: Unsubscribe at any time from promotional emails.
  • Do Not Sell My Information (CCPA): We do not sell personal data, but you may contact us for confirmation.

To exercise your rights, email us at privacy@urbangunstore.com.

10. Children’s Privacy

Our website and services are not directed to anyone under 18 years of age.
We do not knowingly collect personal information from minors.
If we become aware that a minor has provided us with personal data, we will promptly delete it.

11. Links to Other Websites

Our website may contain links to third-party sites (e.g., FFL partners, payment processors).
We are not responsible for their content or privacy practices. Please review their policies before providing personal information.

12. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the U.S., where data protection laws may differ from your country’s regulations.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws or business operations.
The updated version will be posted on this page with a new “Effective Date.”
We encourage you to review this page regularly.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

Urban Gun Store
Email: info@urbangunstore.com
Phone: +1 (505) 456-2782
Website: www.urbangunstore.com